Shipping policy
At ADELIAMADE, we aim to deliver your order in a reliable and transparent way.
Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Once your order is processed, it will be handed over to the shipping carrier.
Estimated Delivery Times
Delivery times vary depending on the destination:
- Italy: 3–7 business days
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may vary due to external factors such as customs, weather, or high demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order value.
Free shipping may be offered during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–72 hours to update.
Delays & Responsibility
While we do our best to ensure timely delivery, ADELIAMADE is not responsible for delays caused by couriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at:
📧 adeliamade@outlook.it
We will assist you in resolving the issue as quickly as possible.