The FAQ's

1. How long does shipping take?

Orders are processed within 1–3 business days. Delivery times vary by location, typically ranging between 3–15 business days depending on the destination.

2. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

3. Can I modify or cancel my order?

Orders can be modified or canceled within a short time after being placed. Please contact us as soon as possible.

4. What if I entered the wrong address?

If the order has not been shipped yet, we can update your address. If already shipped, we are not responsible for incorrect addresses provided at checkout.

5. What if my order is delayed?

Shipping times are estimates. Delays can occur due to external factors such as logistics or customs. We will assist you in tracking your order.

6. Do you ship internationally?

Yes, we ship to multiple countries. Delivery times and costs vary depending on your location.

7. Are your products true to size?

Most of our products follow standard sizing. However, we always recommend checking the size section for each product.

8. What payment methods do you accept?

We accept major payment methods available at checkout, including credit/debit cards and other secure payment options.

9. What if I receive a damaged item?

If your item arrives damaged, contact us with photos and your order number. We will assist you with a solution.

10. How can I contact support?

You can contact us via email at adeliamade@outlook.it.